Website & WordPress Maintenance

maintenance

Content updates are often a key piece in most business marketing plans, and they can be a time consuming and, for some, an overly technical process. We can make your life easier by updating your content for you!

Call or email your content change request, and we'll take care of the rest. For occasional content updates, we invoice hourly in fifteen minute increments. No contract is required, and you can use this service as little or as often as needed.

If you prefer a more hands-on approach, we always provide direct client access to manage and update content. You can even create additional editor level logins if you want to have several people in-house with access to the website.

NOTE: if you want to fully manage your website yourself, you will need to make sure that you keep the WordPress core, theme, and all installed plugins relatively up-to-date. We recommend logging in at least once every couple of months to handle any available updates.

WordPress Maintenance Plans

If you have a WordPress website and want to make sure the software is always kept up to date, we can be your set-it-and-forget-it by opting in to our maintenance plan. Or, if your website needs regular content updates, we offer levels of the monthly maintenance plan that will let you receive a significant discount on our standard hourly rate.

There are two "flavors" of our maintenance plan... one (Solo) is intended to just cover software updates (the WordPress core, themes, plugins, etc.) and the other (Duet, Trio, Quartet, or Orchestra) includes those software updates offered in the Solo plan, and adds a discount on requested content updates each month. 

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WordPress Software Updates

If you have a WordPress website, whether or not it was built by us, we can keep your core software and all installed plugins up to date for you. Keeping your software up to date on a monthly basis is important in preventing hackers from defacing content or injecting malware.

No contract required

Weekly remote backups of your website

Troubleshooting any conflicts from updates

Security audit to detect abandoned plugins

Core hardening (18 security measures to protect your website)

Gravity Forms blacklisting capability

Monthly report detailing what was updated

Access to several premium WordPress plugins for free

Database optimization / cleaning

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Website Content Updates

If you don't have the time to keep your website's content up to date, let us help! You can send needed changes and updates to us via email, fax, snailmail, or even courier pigeon (though in our experience, the pigeon method isn’t the most efficient.)

No contract required

Several choices for number of hours per month

Typically a 24 hour turn-around time for small updates

Includes WordPress Software Updates plan

Solo
monthly
$25
WordPress Software Maintenance
(MOST POPULAR)
Off-Server Website Backup
WordPress Core & Plugin Updates
Gravity Form Black/White Lists
Plugin Security Audit
Emailed Update Report
Premium WordPress Plugins
Database Optimized
18 Security Measures
Duet
monthly
$96
For Occasional Content Updates
Off-Server Website Backup
WordPress Core & Plugin Updates
Gravity Form Black/White Lists
Plugin Security Audit
Emailed Update Report
Premium WordPress Plugins
Database Optimized
18 Security Measures
1 hour of content/design updates per month (20% discount from normal hourly rate)
Trio
monthly
$420
For Regular Small Content Updates
Off-Server Website Backup
WordPress Core & Plugin Updates
Gravity Form Black/White Lists
Plugin Security Audit
Emailed Update Report
Premium WordPress Plugins
Database Optimized
18 Security Measures
5 hours of content/design updates per month (30% discount from normal hourly rate)
Quartet
monthly
$720
For Frequent Content Updates
Off-Server Website Backup
WordPress Core & Plugin Updates
Gravity Form Black/White Lists
Plugin Security Audit
Emailed Update Report
Premium WordPress Plugins
Database Optimized
18 Security Measures
10 hours of content/design updates per month (40% discount from normal hourly rate)
Orchestra
monthly
$1,500
For Frequent Content Updates
Off-Server Website Backup
WordPress Core & Plugin Updates
Gravity Form Black/White Lists
Plugin Security Audit
Emailed Update Report
Premium WordPress Plugins
Database Optimized
18 Security Measures
25 hours of content/design updates per month (50% discount from normal hourly rate)
Can reserve specific days/hours

Prices are subject to change. Plans are non-refundable but may be cancelled at any time.

  • When you sign up for a maintenance plan, we will set up an automatic invoice that you'll receive by email. No payment is taken by completing the form below. 

  • For Duet, Trio, Quartet, and Orchestra plans - additional hours requested beyond the plan's limit are billed at our normal hourly rate. Hours are not rolled over from month to month. You can cancel a plan at any time.

  • If the Solo plan is paid annually, you will receive a 10% discount off it's monthly cost. (This discount is only available for the Solo plan and is NOT available for the plans that include content update hours.)

Sign up for a Maintenance Plan

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What's the worst that could happen if you don't keep your website's software updated?

Best Case Scenario...
  • Website slows down over time as database accumulates unnecessary information (page and post revisions, etc.)
  • Errors start to appear (things stop working) as the outdated software no longer works correctly with the server's software
  • Risk of being hacked grows bigger and bigger as weaknesses in the older software are better known by hackers
Worst Case Scenario...
  • Hackers gain access to your compromised website and deface your page content with images or links or worse
  • Malware is injected into your website, infecting your visitor's computers
  • Google adds your domain name to their blacklist, preventing the website from displaying (visitors instead get a warning about the site being a danger to them)

Can't it just be set to update automatically?

There are many automated maintenance tools, and WordPress itself does allow for some automated settings for updates. However, it's best if the website is actually viewed by a human being during and after the update process, to make sure any software conflicts or issues are caught sooner rather than later. 

If there ARE conflicts or errors, and you're on our plan, there's no additional cost for us to troubleshoot and get your site back up and running. We're also able to catch potential future issues like discovering that a plugin has been removed from the WordPress repository and is no longer being maintained by it's developer. This can be a huge security risk for a website. 

We'll worry about your website so you don't have to.

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