My Web Maestro

How can I access my domain account if I don't have the password, pin number, or access to the email account it's associated with?

If your domain name is registered with us at, and you’ve lost access to the account, you’ve got two main options to pursue.

  1. If you think you may have the 4 digit pin #, call the registrar support at (480) 624-2500. If they can validate the account with a pin, they can assist with changing any contact info and change the password so you can regain account access.
  2. Request an account update through This will involve uploading proof of identity, usually a driver’s license, possibly some documentation regarding business ownership depending on the situation.

NOTE: if your domain name has expired and you currently are unable to log in to get your payment information updated, you should do the above as quickly as possible so that you’re able to renew your domain within it’s grace period. 

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