Frequently Asked Questions

We hope you’ll find the information on this page useful. If you are unable to find the answer to your question, just get in touch and let us know.

Troubleshooting
  1. Log in to your account at MaestroDomains.com
  2. Click the Account settings menu, and then select Payment methods.
  3. Next to the card you want to use, click Edit.
  4. Make any needed changes to the card (expiration date, name, etc.) and then click Save

Possibly.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with GoDaddy or a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. IF YOU ARE NOT ONE OF OUR CLIENTS, PLEASE CONSIDER CONTACTING GODADDY DIRECTLY AT (480) 505-8877.

If you have a domain name through us, at MaestroDomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online.

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. 

Domain names or domain related products at MaestroDomains.com will automatically bill your saved card information unless you specify otherwise. The domain store’s billing is separate from all other My Web Maestro service billing.

If you are being billed for any non-domain subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

PLEASE NOTE: At this time, recurring payments work on a per recurring profile basis. This means if you have two individual repeating invoices with us (for example: one for hosting and one for maintenance) you will need to set the automation for each one when you make a payment on each one. If you set the hosting to be automatic, it only affects hosting. 

For more information and instructions on how to set up automatic payments: https://support.freshbooks.com/hc/en-us/articles/115003957367-I-m-a-Client-how-do-I-pay-my-Invoices-automatically

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Web Hosting
  1. Log in to your account at MaestroDomains.com
  2. Click the Account settings menu, and then select Payment methods.
  3. Next to the card you want to use, click Edit.
  4. Make any needed changes to the card (expiration date, name, etc.) and then click Save

Possibly.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with GoDaddy or a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. IF YOU ARE NOT ONE OF OUR CLIENTS, PLEASE CONSIDER CONTACTING GODADDY DIRECTLY AT (480) 505-8877.

If you have a domain name through us, at MaestroDomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online.

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. 

Domain names or domain related products at MaestroDomains.com will automatically bill your saved card information unless you specify otherwise. The domain store’s billing is separate from all other My Web Maestro service billing.

If you are being billed for any non-domain subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

PLEASE NOTE: At this time, recurring payments work on a per recurring profile basis. This means if you have two individual repeating invoices with us (for example: one for hosting and one for maintenance) you will need to set the automation for each one when you make a payment on each one. If you set the hosting to be automatic, it only affects hosting. 

For more information and instructions on how to set up automatic payments: https://support.freshbooks.com/hc/en-us/articles/115003957367-I-m-a-Client-how-do-I-pay-my-Invoices-automatically

Load More

Domain Names
  1. Log in to your account at MaestroDomains.com
  2. Click the Account settings menu, and then select Payment methods.
  3. Next to the card you want to use, click Edit.
  4. Make any needed changes to the card (expiration date, name, etc.) and then click Save

Possibly.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with GoDaddy or a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. IF YOU ARE NOT ONE OF OUR CLIENTS, PLEASE CONSIDER CONTACTING GODADDY DIRECTLY AT (480) 505-8877.

If you have a domain name through us, at MaestroDomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online.

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. 

Domain names or domain related products at MaestroDomains.com will automatically bill your saved card information unless you specify otherwise. The domain store’s billing is separate from all other My Web Maestro service billing.

If you are being billed for any non-domain subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

PLEASE NOTE: At this time, recurring payments work on a per recurring profile basis. This means if you have two individual repeating invoices with us (for example: one for hosting and one for maintenance) you will need to set the automation for each one when you make a payment on each one. If you set the hosting to be automatic, it only affects hosting. 

For more information and instructions on how to set up automatic payments: https://support.freshbooks.com/hc/en-us/articles/115003957367-I-m-a-Client-how-do-I-pay-my-Invoices-automatically

Load More

Billing & Payment
  1. Log in to your account at MaestroDomains.com
  2. Click the Account settings menu, and then select Payment methods.
  3. Next to the card you want to use, click Edit.
  4. Make any needed changes to the card (expiration date, name, etc.) and then click Save

Possibly.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with GoDaddy or a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. IF YOU ARE NOT ONE OF OUR CLIENTS, PLEASE CONSIDER CONTACTING GODADDY DIRECTLY AT (480) 505-8877.

If you have a domain name through us, at MaestroDomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online.

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. 

Domain names or domain related products at MaestroDomains.com will automatically bill your saved card information unless you specify otherwise. The domain store’s billing is separate from all other My Web Maestro service billing.

If you are being billed for any non-domain subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

PLEASE NOTE: At this time, recurring payments work on a per recurring profile basis. This means if you have two individual repeating invoices with us (for example: one for hosting and one for maintenance) you will need to set the automation for each one when you make a payment on each one. If you set the hosting to be automatic, it only affects hosting. 

For more information and instructions on how to set up automatic payments: https://support.freshbooks.com/hc/en-us/articles/115003957367-I-m-a-Client-how-do-I-pay-my-Invoices-automatically

Load More

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