Frequently Asked Questions

We hope you’ll find the information on this page useful. If you are unable to find the answer to your question, just get in touch and let us know.

Troubleshooting

Yes.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor.

You can double check that the amounts are accurate, and if you are unsure you can always contact us to double check. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. If you are not a My Web Maestro client, please consider contacting GoDaddy directly at (480) 505-8877.

If you have a domain name through us, at maestrodomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online. If you have or have had invoices from us, you can view them at any time online by going to billing.mywebmaestro.com

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. If you are being billed for any subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

NOTE: From time to time, your saved credit card may get declined due to either incorrectly entered credit card details, or outdated/incomplete credit card details.

For more information and instructions on how to set up automatic payments:
freshbooks.com/support/i-m-a-client-how-do-i-pay-my-invoices-automatically

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Web Hosting

Yes.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor.

You can double check that the amounts are accurate, and if you are unsure you can always contact us to double check. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. If you are not a My Web Maestro client, please consider contacting GoDaddy directly at (480) 505-8877.

If you have a domain name through us, at maestrodomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online. If you have or have had invoices from us, you can view them at any time online by going to billing.mywebmaestro.com

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. If you are being billed for any subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

NOTE: From time to time, your saved credit card may get declined due to either incorrectly entered credit card details, or outdated/incomplete credit card details.

For more information and instructions on how to set up automatic payments:
freshbooks.com/support/i-m-a-client-how-do-i-pay-my-invoices-automatically

Load More

Domain Names

Yes.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor.

You can double check that the amounts are accurate, and if you are unsure you can always contact us to double check. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. If you are not a My Web Maestro client, please consider contacting GoDaddy directly at (480) 505-8877.

If you have a domain name through us, at maestrodomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online. If you have or have had invoices from us, you can view them at any time online by going to billing.mywebmaestro.com

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. If you are being billed for any subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

NOTE: From time to time, your saved credit card may get declined due to either incorrectly entered credit card details, or outdated/incomplete credit card details.

For more information and instructions on how to set up automatic payments:
freshbooks.com/support/i-m-a-client-how-do-i-pay-my-invoices-automatically

Load More

Billing & Payment

Yes.

If your domain names are through our domain store (maestrodomains.com) then that is the name that will show up on your statement for domain name related charges. Our domain store is managed through GoDaddy’s reseller program, and “dnh domain hosting services” is their generic payment processing descriptor.

You can double check that the amounts are accurate, and if you are unsure you can always contact us to double check. 

PLEASE NOTE: If you found this page through a web search, but have never worked with us here at My Web Maestro on a website, it’s most likely that the charge is related to another reseller and not us. It’s also possible your card information was stolen and used to make a purchase with a domain reseller. If you’ve worked with us at any time in the past, please contact us and we’ll try to help track things down. If you are not a My Web Maestro client, please consider contacting GoDaddy directly at (480) 505-8877.

If you have a domain name through us, at maestrodomains.com, payment is typically made directly to the registrar via the payment method you put in place.

All other services (hosting, design, etc.) are invoiced via email from us, and will include links to allow for making payment online. If you have or have had invoices from us, you can view them at any time online by going to billing.mywebmaestro.com

Alternately, you can always mail a check to:

My Web Maestro
PO Box 713
Saline, MI 48176

Please note: when paying an invoice for web hosting or any other recurring payment online, you can choose to have future payments drawn automatically (there should be a checkbox allowing you to opt in for automatic payments.) If you select this option, you would then receive an email in the future upon successful payment, or if the payment failed to go through.

You betcha. If you are being billed for any subscription-based service with us (hosting, maintenance plan, etc.) you can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Auto-Billing transactions. This is done via Auto-Billing in FreshBooks. 

NOTE: From time to time, your saved credit card may get declined due to either incorrectly entered credit card details, or outdated/incomplete credit card details.

For more information and instructions on how to set up automatic payments:
freshbooks.com/support/i-m-a-client-how-do-i-pay-my-invoices-automatically

Load More

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